What is it that makes any given car desirable? Looks are key
in first impressions, but a truly appealing car goes beyond that initial attraction
and makes you fall head over heels- for life.
To measure owner satisfaction as a whole, J.D. Power
conducts an APEAL (Automotive Performance, Execution and Layout) Study that
surveys thousands of new-vehicle buyers following the first 90 days of
ownership, gathering responses to inquiries about 77 individual vehicle
attributes. Using this information, the company is able to clearly determine
which models/brands are the most appealing and satisfying to their owners. An
attractive exterior and interior design, engaging performance, day-to-day
usability, comfort, and amenities are all considered.
More than 69,000 new car owners took part in this years
survey, spanning over 243 models from 33 manufacturers in 10 pertinent
categories. This year, a total of 25 models receive an award for their overall
appeal.
For the 13th consecutive year, Porsche dominated the survey
with the highest overall APEAL index score of 884.
“The aim of our company’s actions is to have thrilled
customers”, says Oliver Blume, President and CEO of Porsche AG. “The results of
the J.D. Power study give us renewed confidence that we are following the right
path with our strategy. It is now clear that alongside the quality of the
product, it is also the level of service and communication with our customers
that resonates.”
Porsche knows very well that appealing vehicles display attractive exterior and interior
design, deliver engaging performance, and are packed with surprise-and-delight
features. You can’t argue with the best, and Porsche never intends to be
anything less. Take a peek into our vast inventory- and see the best in action for yourself.
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